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Dry Cleaner Name Garment Care Clean Ace Snow Flakes Westman Quest Laundry by
TIMESIGNATURE
Nathans
Dry Cleaners
Laundry Box LaundryHouse Co Discount
Dry cleaners
Safi.ng Laundry King
Agreegate Score 94% 86% 78% 76% 76% 75% 74% 70% 70% 70% 68%
Site Link
Price of Shirt Dry Clean N1,375 N1,100 N1,100 N1,000 N1,000 N1,375 N1,000 N1,100 N990 N900 N850
                       
Service Offering  
Dry Cleaning / Laundry
Pick up & Delivery
100% Free Pick up & Delivery
Express Service
Alteration
Free Product Testing
Service Quality                      
Overall Product Quality Professional Professional Professional Professional Professional Professional Professional Professional Professional Professional Professional
Pricing Premium Standard
Professional
Standard
Professional
Standard Professional Standard Professional Standard Professional Standard Professional Standard Professional Standard Professional Standard Professional Standard Professional
Reliability of Service A+ A+ A+ B A B B A A A+ B
Accessibility A A+ B B B B A B B B B
Customer's rating on Google review 4.0 4.0 4.5 3.7 4.6 3 4.5 4 4.5 4 3.5
Number of Reviews 19 26 2 10 26 2 4 7 2 11 6
Customer Experience Index A+ A+ A B A+ B A A A A+ B
Phone Ettiquete Fair Good V. Good Poor V. Good Good Fair V. Good Fair V.Good Poor
Structure                      
Organisation Structure / Controls A+ A+ A+ A A A A A A A A
Leadership / Mgt Team A+ A+ A+ A A A A A A A A
Online Quality                      
Availability of website
Mobile compatibility
Functionality of website A+ A+ B B A+ B A A+ B A+ B
Look & Feel of website A+ A+ A B A+ B B A B A+ B
Service varieties offered on website A+ A+ A+ A A* A A A A A A
Online self-booking app
Google Search Ranking
(Best Dry Cleaners in Lagos)
1st Page 1st Page Not Available 1st Page 1st Page 2nd Page 2nd Page 1st Page 1st Page 2nd Page 5th Page
Google Search Ranking 2nd 1st Not Available 5th 4th 8th 10th 6th 3rd 11th 15th
SEO Site Check Up Ranking 69% 75% 43% 69% 80% 66% 65% 69% 57% 79% 64%
Presence on at least 3 social media
Date of Last posting on Facebook -4days -0days -303days -1day -8days -153 days -1546days -0days -153days -0days -229days
Facebook Likes 1455 3306 66 1540 457 295 nil 2487 672 32525 57
Brand Presence                      
Perceived Brand Value A+ A+ A+ A A A B A B A B-
Attractiveness A+ A+ A+ A A+ A A A B A B
Strategic Objective (Vision & Mission)
stated on Website
Unique Factors                      
                     
                     
                     
1st Premium Quality Rich Heritage Superior Quality Superior Quality Superior Quality Superior Quality Experience Rescilience Brand Brand Brand
2nd Premium Brand Premium Brand Premium Brand Good Brand Free Wash Prime Location Outlets Strong Brand Quality Quality Quality